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Welcome To Somicollections-Latest Women's collections.

Latest Collections of Kalamkari SareesAre Here

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FAQs

Q1. How do I place an order?

A: Simply select your favorite items, choose size/color if applicable, and click “Add to Cart.” Then proceed to checkout and complete payment.

Q2. Can I cancel or change my order after placing it?

A: Yes, you can request  cancellations within 12 hours of placing the order by contacting our support team.

Q3. How will I know if my order is confirmed?

A: You will receive an order confirmation via email after successful payment.

Q4. Do you ship all over India?

A: Yes, we deliver across India.

Q5. How long does delivery take?

A: Orders are usually delivered within 7-10 business days depending on your location.

Q6. Do you offer free shipping?

A: We offer free shipping on orders above 1000

Q7. What payment methods do you accept?

A: We accept UPI, Debit/Credit Cards, Net Banking, Wallets, Except Cash on Delivery now.

Q8. Is online payment safe?

A: Yes, all transactions are secured with encrypted payment gateways because we use Razorpay and you know about it.

Q9. What is your return policy?

A: We accept returns within 3 days of delivery if the item is wrong or manufacturing defects appers.

Q10. How to know I am able to return or replace products?

We request you to please make a product opening video when you receive a product  so we can confirm that it was a manufacturing defect it's our humble request so please.

Q10. How do I request a replacement?

A: Contact our customer support with your order number and reason for return with product opening video.

Q13. Are product colors exactly the same as shown?

A: We try to show true colors, but slight variations may occur due to lighting and screen settings.

Q14. How can I contact customer support?

A: You can reach us via email, WhatsApp, or our contact page

Q16. Do I need an account to order?

A: No, you can also checkout as a guest.

Q17. Is my personal information safe?

A: Yes, we keep your data secure and never share it with third parties.

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